HUMAN PERFORMANCE

THE STRATEGIC APPROACH TO IMPROVING HUMAN PERFORMANCE AT OUR FACILITY EMBRACES TWO PRIMARY CHALLENGES:

I.  ANTICIPATE, PREVENT, CATCH, AND RECOVER FROM ACTIVE ERRORS  AT THE JOB SITE. 

II. IDENTIFY AND ELIMINATE LATENT ORGANIZATIONAL WEAKNESSES THAT PROVOKE HUMAN ERROR AND DEGRADE CONTROLS  AGAINST ERROR AND THE CONSEQUENCES OF ERROR. 

IN THE SIMPLEST FORM, HUMAN PERFORMANCE IS A SERIES OF BEHAVIORS CARRIED OUT TO ACCOMPLISH SPECIFIC TASK OBJECTIVES (RESULTS). BEHAVIOR IS WHAT PEOPLE SAY AND DO-IT IS A MEANS TO AN END. BEHAVIORS ARE OBSERVABLE ACTS THAT CAN BE SEEN AND HEARD. IN THE DEPARTMENT OF ENERGY  AND MCS, THE BEHAVIORS OF OPERATORS, TECHNICIANS, MAINTENANCE CRAFTS, SCIENTISTS, ENGINEERS,  WASTE HANDLERS, AND A MYRIAD OF OTHER PROFESSIONALS ARE AGGREGATED INTO CUMULATIVE ACTS DESIGNED TO ACHIEVE MISSION OBJECTIVES. THE PRIMARY OBJECTIVE  OF THE DUF6 NUCLEAR FACILITIES IS THE CONTINUOUS SAFE, RELIABLE, AND EFFICIENT PRODUCTION OF MISSION-SPECIFIC PRODUCTS. IMPROVING HUMAN PERFORMANCE IS A KEY IN IMPROVING THE PERFORMANCE OF PRODUCTION FACILITIES, PERFORMANCE  OF THE NATIONAL LABORATORIES, AND PERFORMANCE OF CLEANUP AND RESTORATION.